Plan for performance of security Team
Identify and determine the purpose, roles, responsibilities and accountabilities of the team of security officers
Plan work tasks and schedules with security team members to enable achievement of team goals and objectives in accordance with organisational procedures.
Identify and clarify team requirements within the security officers to ensure an accurate interpretation and understanding of work specifications
Agree on performance measures and requirements with the security team
Provide appropriate support to the security team as required to identify and resolve problems that may impede its performance.
Lead to influence security team performance
Model positive behaviour and performance to security officers.
Suggest improvements to organisational standards and values which may damage the organisation’s image using established communications channels.
Encourage security officers to work responsibly and improve performance.
Encourage security officers to work together as a team.
Assist management to ensure ideas and information receive the acceptance and support of other security officers.
Assess security team performance
Monitor competencies of individual security officers and the team systematically to assess progress in achieving security team goals and objectives
Carry out monitoring of security officers’ individual and team performance against defined performance criteria in accordance with organisational procedures.
Identify strengths and weaknesses of security officers in the team and assess developmental requirements of security officers in accordance with organisational human resource plan
Identify variations in the quality of work performance of individual security officers and take positive action to address deficiencies
Refer to appropriate person(s) for performance issues that cannot be rectified or resolved with individual security officers.
Review security team performance
Provide security officers with constructive feedback, positive support and advice on individual and/or team performance
Identify areas and priorities for development based on an analysis of assessed performance and skill and knowledge levels against personal and team goals
Identify and arrange for developmental opportunities to improve security officers’ individual and team competence
Review individual and security team goals and objectives regularly to meet changes in client requirements and/or organisational direction.
Recommend development plans for each security officer to appropriate person to identify relevant development activities in accordance with organisational requirements
Trainer : Trainee Ratio : 1:20
Price are subject to changes.
Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR
SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY
Course reference code in SkillsConnect: CRS-Q-0012084-SE
For company sponsored trainee who is Singapore Citizen or Permanent Resident, up to 90% funding is available from:
· Skills Connect: www.skillsconnect.gov.sg
Union Training Assistance Programme (UTAP):
· NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.
*UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.