The ISO 9001:2015 series of standards was adopted and formally released on 15th September 2015. First published in 1987, the ISO 9001 series have since undergone its fourth revision with a complete new look. This time, the revisions represent a thorough overhaul of the standards, through the adoption of a "risk based approach based on the 'Plan-Do-Check-Act' (PDCA) methodology. When used within a quality management system and implemented effectively, such an approach emphasizes the importance of:
(a) understanding and meeting requirements;
(b) the need to consider processes in terms of added value;
(c) obtaining results of process performance and effectiveness, and;
(d) continual improvement of processes based on objective measurement.
This course is specially prepared to provide participants with comprehensive understanding of: