Maximising People Capital (16 Hours)
In this programme, learners will be equipped with the leadership skills and knowledge to model themselves positively. Through the awareness of their organisational values and operational guidelines, learners will identify and address competency development requirements, motivate team members towards self-development, independent performance and explore the essentials of teamwork.
Bring out the best of your staff through progression and people development. Based on John Maxwell’s signature leadership series programmes, insightful powerful concepts from both “The 5 Levels of Leadership” and “The 360° Leader” have been included to support course objectives and enhance your learning journey.
Maxwell is a leadership expert, speaker, and author. He speaks annually to Fortune 500 companies, international government leaders, and a diverse range of organisations. A New York Times, Wall Street Journal and Business Week best-selling author, he was one of 25 authors named in Amazon.com’s 10th Anniversary Hall of Fame.
YOU - Represent the Organisation (Day 1)
How can you represent the organisation well and be a good role model to the people around you? Organisational information is shared when new members join a company. Sometimes, depending on the roles accepted, information may be quickly shelved and overlooked. A competent leader exudes not only leadership qualities but is one who is capable of demonstrating the vision and principles of his organisation.
Learners will gain valuable understanding on the relationships between organisational guidelines and information that impacts business decisions and plans. They will be engaged in activities allowing them to practice identifying skill development needs through reviewing typical business plans.
• Organisation Information, Culture and Work Environment
• Standard Operating Procedures and Guidelines
• Business Plans
YOU - Support Team Development (Day 2)
How can you progress in your own leadership role and develop the performance of your team members at the same time? Not every team member is created equal. Understanding your team and supporting them fully allows you to leverage on their strengths and mitigate their weaknesses. When you bring out the best of your people through positive communication or setting the right expectations, you get a definite commitment from your team and achieve your objectives. Identifying their developmental needs also help to boost well-being and team members’ morale.
• Responsibility – Your leadership role in the skill development of your team and your progression
• Communicate – Positive communication of team expectations and performance
• Accountable – Holding team members accountable in their skill developments
• Review – Evaluate and review performance to identify learning needs and opportunities
• Develop – Structure development plans to meet the needs of the business, performance and learners
• Support – Ways to encourage and support team members in increasing their capabilities
Facilitator: Angie Kong
Angie is an ardent believer and advocate for lifelong learning. Possessing more than 20 years of extensive, vocational experience in both public and private sectors, Angie’s key expertise lies in the areas of service and leadership programmes. In her stint, she has enjoyed a successful career in the hospitality and tourism industry where she previously held a Sales & Marketing Director role for Duxton as well as Far East Hospitality. Generating high business growth for companies, she also held leadership positions in Meritus and Ritz-Carlton hotel chains. Angie’s subsequent tenure with the Singapore Tourism Board as Assistant Director further strengthened her strategic skills set.
With an appreciation for cultural diversity, Angie has lived in Australia, China, Vietnam, Thailand and India. Over the years, she has worked zealously with local and foreign political leaders, senior government officials, C-level decision makers and managers. Her unique blend of hands-on corporate work experience along with interest in training facilitation enables her to directly relate to the concerns confronting today’s workforce.
Angie’s infectious enthusiasm, warm personality and confidence as a dedicated educator have inspired many. She is passionate about showing individuals how positioning themselves in the right manner can mean the difference between a good and a great career.